Contact

Get in touch — we look forward to hearing from you.

Are you a bicycle or e-bike manufacturer, importer or online retailer looking to handle warranty cases professionally? We’ll get back to you within 24 hours — often much sooner on business days.

Request a quote You’d like to know what Bike-Engel costs and delivers for your business.

Book a demo We’ll show you the service portal live — in a short online appointment.

Discuss a partnership You’d like to integrate the Bike-Engel network into your product or brand.

After submitting you’ll receive an automatic confirmation. We’ll get back to you personally within 24 hours (on business days). Please also check your spam folder.

Frequently Asked Questions

Answers to the most important questions before your first contact.

Who is Bike-Engel suitable for?

Bike-Engel is exclusively aimed at B2B manufacturers — bicycle and e-bike manufacturers, importers and online retailers. We do not work directly with end customers or individual workshops.

How fast is the onboarding?

As a new manufacturer you’ll typically be up and running within a few days. No IT integration or technical infrastructure is required on your side — we take care of everything.

What are the costs?

Pricing depends on your volume and scope of services. Request a no-obligation quote via the form — we’ll put together an individual offer for you.

Does it work outside Germany too?

Yes. German customers are also covered when travelling in Europe — warranty cases can be reported via our hotline or the portal. Processing is carried out subject to local availability.

What happens after submitting the form?

You’ll immediately receive an automatic confirmation. Our team will get back to you personally within 24 hours (on business days) — either by email or for a brief initial call.

More questions? Write to us directly: sales@inactio.de